The Rooms were neat and clean. 2min walk into town. Highlights: Great value
Rooms: 4/5 | Service: 4/5 | Location: 4/5
We thoroughly enjoyed our stay. Reception staff extremely helpful and pleasant. Rooms are very roomy. We had the apartment and a suite. Very comfortable, warm, all we needed. Couldn't have been more handy to shopping centre, waterfront and fab restaraunts. Literally.only a couple min walk to everything. Def our "go to " place to stay when we return to Napier.
Rooms: 4/5 | Service: 4/5 | Location: 5/5
Excellent place to stay, very welcoming, good rooms, great location. Yvonne went over and above for us. Definitely staying there next time. Highlights: Quiet, great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
At our point of checking in, we were warmly greeted by Yvonne, and explained the layout of the hotel. Our room was well appointed and warm. The location is just magic for us. Our future stays will be with "Expressotel" This is hard to beat. To the Mangement Team, please ensure that all the Staff receive our "Thanks" as well. Highlights: Great view, Quiet.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Strongly recommended.
Rooms: 5/5 | Service: 5/5| Location: 5/5
Staff were very friendly, super helpful and welcoming. Rooms were beautiful. Walking distance to everything.Hotel highlights
Luxury, Quiet, Great value
Rooms: 5/5 | Service: 5/5| Location: 5/5
Very central. Great accommodation.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Recommended place to stay. Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Large suite in downtown Napier. Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Very well located near the city center. Comfortable spacious no restaurant on site the Italian restaurant on the ground floor is excellent and allowed us to celebrate Valentine's Day without even having to book.Hotel highlights: Luxury, Quiet, Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Located in the center of town, you can go anywhere on foot. Relatively reasonable hotel
Rooms: 5/4 | Service: 5/4 | Location: 5/4
Just an overnight but very central, free parking. Room very clean and comfortable. Good value.Rooms: Our room was quiet, clean and comfortable. Nearby activities: Only stopover on way home but enjoyed the waterfront. Walkability: Close to CBD. Hotel highlights: Quiet, Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Expressotel has a great location along with excellent customer service from the Receptionist. Very clean and comfortable.
We would stay there again when we visit Napier in the future. Thanks. Hotel highlights: Great value.
Rooms: 5/4 | Service: 5/4 | Location: 5/4
Just near by the coast and there is also a lot of restaurants and bars nearby.
The staff is very accommodating. Hotel highlights: Quiet
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Wonderful friendly, well located CBD Hotel.Hotel Highlights: Romantic
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Expressotel has amazing staff . Beautiful clean rooms and very close to the shops and restaurants.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
If staying in Napier, this is the best. No need to say more.
Hotel highlights: Luxury, Great view, Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
A great hotel / motel. The service was exceptional, from time of booking to departure could not be faulted. Our room and its facilities were certainly able to meet our needs. Would certainly recommend this place, with its location to other excellent food and service facilities very close by.
Highlights: Great Value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Clean, quiet, bright, airy, white bedding, spacious. It’s also incredibly central, and accessible to all the shops, sights and the intercity bus stop. I would stay here again. Highlights: Quiet
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Rooms: Traveled all over the world this is the cleanest room iv stayed in. Safety: Good safe place felt at home. Walkability: Easy walking distance to what i needed. Highlights: Great Value
Rooms: 5/4 | Service: 5/5 | Location: 5/5=
Clean, quiet, bright, airy, white bedding, spacious. It’s also incredibly central, and accessible to all the shops, sights and the intercity bus stop. I would stay here again. Hotel Highlights Great Value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
What a great place to stay. The hotel room was a great size. Bed was comfortable and the show was amazing. We had a view of the garden including the pigeons :) We walked most places we needed as it was so central to everything. Yvonne was so lovely. Welcoming and friendly each time we saw her. Thanks for a lovely stay. Hotel Highlights Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
I stayed here for 2 days while visiting Napier. Expressotel were very accommodating as I only booked on the day of my arrival. I stayed in a room facing the city shops which suited me fine as it was extremely quiet. The location was perfect for my needs, it was walking distance to where ever I needed to go. My room was warm, clean and quiet. My room in particular wasn't against the corridor so I couldn't hear other guests walking down to their rooms, that was a big plus for me.
Loved it will definitely be my preferred choice of accomodation in this city.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
I stayed in a balcony room. Room was large. Balcony was great to sit and watch the sun go down. View over the park was great, I could hear the Carrilon bells going. I booked direct so Expressotel paid for my parking at the building over the road. Great location, I easily walked to the Theatre, and the ocean and out for a meal. Staff on the desk were very friendly and helpful. I loved the big black cabinet with the glass handles!
Walkability: Easy walking distance to food places and the beach.
Rooms: 5/5 | Location: 5/5
Hotel highlights Great view, Great value
I loved my stay here, the staff were awesome, I had a gig in Napier that weeknd but wasn’t going to get in to Napier on time to check in as we were playing at 8pm and 3 hours drive away, so the guy checked me in over the phone and left key behind the desk which was a god send otherwise I would have been late to my own gig, so yeah bloody legends and I’ll deff be using expressotel next time we play up there forsure ??
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Love it. Amazing service and professional services with amazing people.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Great location, super close to the beach and stores and very accommodating staff.
Rooms: 4/5 | Service: 5/5 | Location: 5/5
We enjoyed a two night stay at Expressotel. Everything about the hotel was perfect from the greeting by Arlene, email correspondence with Graeme, the tasteful décor, clean, comfortable, spacious room and surprise Happy Birthday bubbles complimentary in our room were an especially nice and appreciated touch. We had a fabulous view over the park and the location of the property being so accessible for walking all around town. I highly recommend this property and will stay again and again. Thanks team!
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Excellent location, so handy to everything. Room was extremely clean and comfortable. Biggest bed we'd ever slept in and was so comfortable. Lovely friendly lady on reception explained everything to us, will definitely stay again.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
We enjoyed a two night stay at Expressotel. Everything about the hotel was perfect from the greeting by Arlene, email correspondence with Graeme, the tasteful décor, clean, comfortable, spacious room and surprise Happy Birthday bubbles complimentary in our room were an especially nice and appreciated touch. We had a fabulous view over the park and the location of the property being so accessible for walking all around town. I highly recommend this property and will stay again and again. Thanks team!
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Excellent location, so handy to everything. Room was extremely clean and comfortable. Biggest bed we'd ever slept in and was so comfortable. Lovely friendly lady on reception explained everything to us, will definitely stay again.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
The room was very nice and clean, tidy and modern. We had everything you'd need for a short stay. The location is good for the main street of Napier for shopping. The reception was very warm and welcoming and helpful. There is limited parking behind the hotel which was quite narrow but plenty of parking around the hotel.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Excellent location. Right in the heart of everything. Very comfortable bed.
Really cool place to stay. Got up with the sun every morning between 5 and 6. Room was extremely comfortable, would have liked bigger cups and another armchair but that is minor..
Great location, helpful reception staff who showed us where to store our motorcycles out of sight (really appreciate that)..comfy bed, great shower..what more could you ask for?
Central to everything, within walking distance.The rooms are warm, fresh & clean, the price was good value. Highly recommended.
Great location, clean rooms, awesome service. Would come back again. Thank you.
Friendly staff, clean and tidy with convenient location.
Fantastic hotel, brilliant for our group.
Great place to stay tidy room and only a walk to town.
Friendly helpful staff, clean and very close walking to CBD. Loved it Very quiet.
Very impressed with location, quiet, great dining options within walking distance. Hotel is clean, warm , modern and comfortable. Lady at check-in is very efficient and lovely person.
Excellent place to stay. Front desk staff just the best - did anything they could to accommodate us. Room was perfect for us. We will be back.
We booked 2 rooms to attend my EIT Graduation. Right from the very first phone call I encountered excellent professional, friendly, accommodating service. We encountered more than our fair share of hurdles with a vehicle breakdown, sourcing a replacement vehicle, late arrival.We couldn't have wished for better service. I have stayed in a number of International hotels & expressotel is definitely up there with the best of those. The rooms were perfectly presented, clean & tidy, immaculate bathrooms and even the coffee was great - not cheap quality. The lighting in the rooms & soundproof quality of the rooms was brilliant. Thank you to the housekeeping staff - especially Yvonne on front desk service. I would highly recommend expressotel for your stay in Napier.
So easy to get to everything in the city. We parked our car and wandered the streets of Napier high and low. Very clean, comfortable bed, very compact bathroom. We really enjoyed our stay at expressotel Napier.
The best!
Great central location, easy walk to nice eateries, beautifully clean room. A lovely lady greeted us on arrival and advised us they would pay for our parking across the road! How good! The one complaint I did have is about the shower. Great pressure but the noise coming from the plumbing was so noisy, I'm surprised it didn't wake everyone on our floor. Besides that, everything was perfect, especially the price of the 2 rooms we stayed in. Thank you, we will be back!
Response from owner: Thanks for your feedback on the shower. We've addressed that since you stay with our Maintenance team. We're glad you enjoyed your stay and yes, free parking for all guests is a win win.
Staff were so friendly and helpful. I will be back.
Would go back.
Excellent room. Nice balcony and central to lots of nice eateries and shops. Will stay there when we go back to Napier.
Recently stayed a couple of nights with the family, will definitely stay again. We normally stay elsewhere but the prices were crazy high so I looked around and came across this place for a good price to be honest I wasn't expecting too much for the price I did pay but I was pleasantly surprised how well presented the rooms were plus how comfortable the place felt. Even more of a bonus it's just a short tiny walk to the main shopping area. You're met by a lovely lady on the front desk who's every helpful/welcoming.. only downfall we found with the place is the tight parking glad we didn't bring our ute otherwise it would have been a nightmare getting in and out . There is a parking building across the road unsure if we could have parked there though.
Responce from owner - parking is available over the road at no cost when booking direct.
Awesome accomodation, close to marine parade and accessible to everything. I just wish they didn't throw away my plastic bag as I was going to use it to put some stuff. also parking is not an issue.
Central location, simple clean rooms, very nice staff. Enjoyed the stay.
I stay here every six weeks when I am through with work. Staff are great and the rooms are well appointment and very comfy. Happily recommend going down to the Irish Rose for a drink which is owned by the same group. Around 5 mins walk from the main shopping area and great cafes..
Arlene treated me like an absolute queen. Central, clean, perfect for a 2 night stay
Great central location, friendly & helpful staff. Our room clean & very quiet.
Great central location with clean modern rooms.
Nice clean and quiet hotel nice and close to everything in Napier.
Very convenient - within walking distance of everything. Spotlessly clean, and a helpful pleasant receptionist . Great value, especially as booked direct. Would certainly stay again when in Napier and recommend to others.
Lovely hotel, quiet and so close to everything, lovely staff.
Stayed 3 nights last week, lovely helpful friendly staff, made to feel very welcome, perfect location, clean hotel, would highly recommend. Thanks for a comfortable stay.
Clean spacious well appointed and a great location. Highly recommend.
Staff very lovely! I have stayed here twice the second time they helped out myself out massively when my car had broken down…. Great location to everywhere you need to be! Highly recommend.
Very comfortable.Lovely receptionist-Yvonne-friendly, caring and helpful. Hygenic. Great service and excellent location to the city.Internal access to Portofino restaurant(great). Delicious dining and gold service.
Clean and warm. Very friendly Would recommend staying here.
Stayed overnight at Expressotel as part of a work trip and I loved it! Check in was a breeze and the lady on the desk was fantastic and very helpful and very friendly. Parking (if you have a car) is beside the hotel and is limited BUT they will pay for parking across the road in the parking building. My room was upstairs but easily accessible by the elevator or by the stairs. The room was small but perfect for my needs. Bed was comfy. Aircon was perfect. Shower was fantastic ? and the town centre was a very short walk away. After hours (from 7PM) to the hotel is a breeze and accessible by the green door to the side but all is explained to you on arrival. I'm coming back here again.
Great customer service from Bryan, a most comfortable bed!!! Shower was awesome, nice hot water! It was an excellent and easy all round experience staying at The Expressotel!
In town for work and got a nicely appointed room. Modern bathroom and spotless. On back of hotel so is quiet atm. New aircon and can adjust temp and settings myself. Impressed. Short walk to lots of eateries, shopping and water front. Happy with that for an overnight option...would use for a weekend away. On fab art deco street.
Was very nice, clean and relaxing.
Nice, clean, very central hotel. Mum and I recently stayed for 3 nights and would like to thank the lovely housekeeping staff especially Trina and the receptionist Yvonne for making our stay that much nicer. A friendly 'smile" or a 'little extra service' can make a huge difference. Thank you will come again.
Great service!
Place was awesome. Handy location. Friendly staff. Great room.
Location was excellent and close (easy walking distance) to everything in the city. Found the rooms to be clean, modern and comfortable and our corner room was well positioned for the afternoon sunshine. Great accommodating hosts and the parking suited us perfectly.
Great stay, the place was very neat and tidy with great staff
The staff there are very friendly if your unable to find suitable parking this place will pay for your parking and the car park across the road the rooms very clean my rating for this experience is 10/10
The hotel was quiet and beautiful to stay in. Very simple and well set out, very clean. The lady on reception was very helpful and suggested her favorite cafe for breakfast, which was amazing also. All staff that we spoke to were super friendly and just made for a wonderful stay.
We had a lovely stay, room was great, great location close to town, easy parking. We want to say a special thanks to the lovely Yvonne at reception for making our weekend away possible.
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