Google & Tripadvisor Reviews
5 Star review - October 2024
My 3 best friends and I had a wonderful stay in two of the lovely Deluxe King bedrooms. Each room was immaculate and comfortable, there was not one point to fault. Staff were fantastic to deal with and prompt in ensuring are rooms were configured to two king single beds before our stay. I would highly recommend Expressotel to anyone looking for somewhere to stay in close proximity to shops, restaurants, cafes and the beach. Highlights: Great Value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
4 Star review - August 2024
The Rooms were neat and clean. 2min walk into town. Highlights: Great value
Rooms: 4/5 | Service: 4/5 | Location: 4/5
5 Star review - July 2024
We thoroughly enjoyed our stay. Reception staff extremely helpful and pleasant. Rooms are very roomy. We had the apartment and a suite. Very comfortable, warm, all we needed. Couldn't have been more handy to shopping centre, waterfront and fab restaraunts. Literally.only a couple min walk to everything. Def our "go to " place to stay when we return to Napier.
Rooms: 4/5 | Service: 4/5 | Location: 5/5
5 Star review - July 2024
Excellent place to stay, very welcoming, good rooms, great location. Yvonne went over and above for us. Definitely staying there next time. Highlights: Quiet, great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star review - July 2024
At our point of checking in, we were warmly greeted by Yvonne, and explained the layout of the hotel. Our room was well appointed and warm. The location is just magic for us. Our future stays will be with "Expressotel" This is hard to beat. To the Mangement Team, please ensure that all the Staff receive our "Thanks" as well. Highlights: Great view, Quiet.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star review - June 2024
Strongly recommended.
Rooms: 5/5 | Service: 5/5| Location: 5/5
5 Star review - May 2024
Staff were very friendly, super helpful and welcoming. Rooms were beautiful. Walking distance to everything.Hotel highlights
Luxury, Quiet, Great value
Rooms: 5/5 | Service: 5/5| Location: 5/5
5 Star Review - April 2024
Very central. Great accommodation.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - March 2024
Recommended place to stay. Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - March 2024
Large suite in downtown Napier. Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - March 2024
Very well located near the city center. Comfortable spacious no restaurant on site the Italian restaurant on the ground floor is excellent and allowed us to celebrate Valentine's Day without even having to book.Hotel highlights: Luxury, Quiet, Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
4 Star Review - March 2024
Located in the center of town, you can go anywhere on foot. Relatively reasonable hotel
Rooms: 5/4 | Service: 5/4 | Location: 5/4
5 Star Review - March 2024
Just an overnight but very central, free parking. Room very clean and comfortable. Good value.Rooms: Our room was quiet, clean and comfortable. Nearby activities: Only stopover on way home but enjoyed the waterfront. Walkability: Close to CBD. Hotel highlights: Quiet, Great value.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
4 Star Review - February 2024
Expressotel has a great location along with excellent customer service from the Receptionist. Very clean and comfortable.
We would stay there again when we visit Napier in the future. Thanks. Hotel highlights: Great value.
Rooms: 5/4 | Service: 5/4 | Location: 5/4
5 Star Review - January 2024
Just near by the coast and there is also a lot of restaurants and bars nearby.
The staff is very accommodating. Hotel highlights: Quiet
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - January 2024
Wonderful friendly, well located CBD Hotel.Hotel Highlights: Romantic
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - January 2024
Expressotel has amazing staff . Beautiful clean rooms and very close to the shops and restaurants.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - December 2024
If staying in Napier, this is the best. No need to say more.
Hotel highlights: Luxury, Great view, Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - November 2023
A great hotel / motel. The service was exceptional, from time of booking to departure could not be faulted. Our room and its facilities were certainly able to meet our needs. Would certainly recommend this place, with its location to other excellent food and service facilities very close by.
Highlights: Great Value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - November 2023
Clean, quiet, bright, airy, white bedding, spacious. It’s also incredibly central, and accessible to all the shops, sights and the intercity bus stop. I would stay here again. Highlights: Quiet
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - November 2023
Rooms: Traveled all over the world this is the cleanest room iv stayed in. Safety: Good safe place felt at home. Walkability: Easy walking distance to what i needed. Highlights: Great Value
Rooms: 5/4 | Service: 5/5 | Location: 5/5=
5 Star Review - November 2023
Clean, quiet, bright, airy, white bedding, spacious. It’s also incredibly central, and accessible to all the shops, sights and the intercity bus stop. I would stay here again. Hotel Highlights Great Value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - October 2023
What a great place to stay. The hotel room was a great size. Bed was comfortable and the show was amazing. We had a view of the garden including the pigeons :) We walked most places we needed as it was so central to everything. Yvonne was so lovely. Welcoming and friendly each time we saw her. Thanks for a lovely stay. Hotel Highlights Great value
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - September 2023
I stayed here for 2 days while visiting Napier. Expressotel were very accommodating as I only booked on the day of my arrival. I stayed in a room facing the city shops which suited me fine as it was extremely quiet. The location was perfect for my needs, it was walking distance to where ever I needed to go. My room was warm, clean and quiet. My room in particular wasn't against the corridor so I couldn't hear other guests walking down to their rooms, that was a big plus for me.
Loved it will definitely be my preferred choice of accomodation in this city.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - September 2023
I stayed in a balcony room. Room was large. Balcony was great to sit and watch the sun go down. View over the park was great, I could hear the Carrilon bells going. I booked direct so Expressotel paid for my parking at the building over the road. Great location, I easily walked to the Theatre, and the ocean and out for a meal. Staff on the desk were very friendly and helpful. I loved the big black cabinet with the glass handles!
Walkability: Easy walking distance to food places and the beach.
Rooms: 5/5 | Location: 5/5
Hotel highlights Great view, Great value
5 Star Review - September 2023
I loved my stay here, the staff were awesome, I had a gig in Napier that weeknd but wasn’t going to get in to Napier on time to check in as we were playing at 8pm and 3 hours drive away, so the guy checked me in over the phone and left key behind the desk which was a god send otherwise I would have been late to my own gig, so yeah bloody legends and I’ll deff be using expressotel next time we play up there forsure ??
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - June 2023
Love it. Amazing service and professional services with amazing people.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - June 2023
Great location, super close to the beach and stores and very accommodating staff.
Rooms: 4/5 | Service: 5/5 | Location: 5/5
5 Star Review - February 2023
We enjoyed a two night stay at Expressotel. Everything about the hotel was perfect from the greeting by Arlene, email correspondence with Graeme, the tasteful décor, clean, comfortable, spacious room and surprise Happy Birthday bubbles complimentary in our room were an especially nice and appreciated touch. We had a fabulous view over the park and the location of the property being so accessible for walking all around town. I highly recommend this property and will stay again and again. Thanks team!
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - February 2023
Excellent location, so handy to everything. Room was extremely clean and comfortable. Biggest bed we'd ever slept in and was so comfortable. Lovely friendly lady on reception explained everything to us, will definitely stay again.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - January 2023
We enjoyed a two night stay at Expressotel. Everything about the hotel was perfect from the greeting by Arlene, email correspondence with Graeme, the tasteful décor, clean, comfortable, spacious room and surprise Happy Birthday bubbles complimentary in our room were an especially nice and appreciated touch. We had a fabulous view over the park and the location of the property being so accessible for walking all around town. I highly recommend this property and will stay again and again. Thanks team!
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - January 2023
Excellent location, so handy to everything. Room was extremely clean and comfortable. Biggest bed we'd ever slept in and was so comfortable. Lovely friendly lady on reception explained everything to us, will definitely stay again.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
5 Star Review - January 2023
The room was very nice and clean, tidy and modern. We had everything you'd need for a short stay. The location is good for the main street of Napier for shopping. The reception was very warm and welcoming and helpful. There is limited parking behind the hotel which was quite narrow but plenty of parking around the hotel.
Rooms: 5/5 | Service: 5/5 | Location: 5/5
4 Star Review - December 2022
Excellent location. Right in the heart of everything. Very comfortable bed.
5 Star Review - December 2022
Really cool place to stay. Got up with the sun every morning between 5 and 6. Room was extremely comfortable, would have liked bigger cups and another armchair but that is minor..
5 Star Review - December 2022
Great location, helpful reception staff who showed us where to store our motorcycles out of sight (really appreciate that)..comfy bed, great shower..what more could you ask for?
5 Star Review - November 2022
Central to everything, within walking distance.The rooms are warm, fresh & clean, the price was good value. Highly recommended.
5 Star Review - November 2022
Great location, clean rooms, awesome service. Would come back again. Thank you.
5 Star Review - November 2022
Friendly staff, clean and tidy with convenient location.
5 Star Review - October 2022
Fantastic hotel, brilliant for our group.
5 Star Review - October 2022
Great place to stay tidy room and only a walk to town.
5 Star Review - October 2022
Friendly helpful staff, clean and very close walking to CBD. Loved it Very quiet.
5 Star Review - September 2022
Very impressed with location, quiet, great dining options within walking distance. Hotel is clean, warm , modern and comfortable. Lady at check-in is very efficient and lovely person.
5 Star Review - September 2022
Excellent place to stay. Front desk staff just the best - did anything they could to accommodate us. Room was perfect for us. We will be back.
5 Star Review - September 2022
We booked 2 rooms to attend my EIT Graduation. Right from the very first phone call I encountered excellent professional, friendly, accommodating service. We encountered more than our fair share of hurdles with a vehicle breakdown, sourcing a replacement vehicle, late arrival.We couldn't have wished for better service. I have stayed in a number of International hotels & expressotel is definitely up there with the best of those. The rooms were perfectly presented, clean & tidy, immaculate bathrooms and even the coffee was great - not cheap quality. The lighting in the rooms & soundproof quality of the rooms was brilliant. Thank you to the housekeeping staff - especially Yvonne on front desk service. I would highly recommend expressotel for your stay in Napier.
5 Star Review - August 2022
So easy to get to everything in the city. We parked our car and wandered the streets of Napier high and low. Very clean, comfortable bed, very compact bathroom. We really enjoyed our stay at expressotel Napier.
5 Star Review - August 2022
The best!
5 Star Review - July 2022
Great central location, easy walk to nice eateries, beautifully clean room. A lovely lady greeted us on arrival and advised us they would pay for our parking across the road! How good! The one complaint I did have is about the shower. Great pressure but the noise coming from the plumbing was so noisy, I'm surprised it didn't wake everyone on our floor. Besides that, everything was perfect, especially the price of the 2 rooms we stayed in. Thank you, we will be back!
Response from owner: Thanks for your feedback on the shower. We've addressed that since you stay with our Maintenance team. We're glad you enjoyed your stay and yes, free parking for all guests is a win win.
5 Star Review - June 2022
Staff were so friendly and helpful. I will be back.
4 Star Review - June 2022
Would go back.
5 Star Review - May 2022
Excellent room. Nice balcony and central to lots of nice eateries and shops. Will stay there when we go back to Napier.
5 Star Review - Apr 2022
Recently stayed a couple of nights with the family, will definitely stay again. We normally stay elsewhere but the prices were crazy high so I looked around and came across this place for a good price to be honest I wasn't expecting too much for the price I did pay but I was pleasantly surprised how well presented the rooms were plus how comfortable the place felt. Even more of a bonus it's just a short tiny walk to the main shopping area. You're met by a lovely lady on the front desk who's every helpful/welcoming.. only downfall we found with the place is the tight parking glad we didn't bring our ute otherwise it would have been a nightmare getting in and out . There is a parking building across the road unsure if we could have parked there though.
Responce from owner - parking is available over the road at no cost when booking direct.
4 Star Review - Apr 2022
Awesome accomodation, close to marine parade and accessible to everything. I just wish they didn't throw away my plastic bag as I was going to use it to put some stuff. also parking is not an issue.
4 Star Review - Mar 2022
Central location, simple clean rooms, very nice staff. Enjoyed the stay.
5 Star Review - Mar 2022
I stay here every six weeks when I am through with work. Staff are great and the rooms are well appointment and very comfy. Happily recommend going down to the Irish Rose for a drink which is owned by the same group. Around 5 mins walk from the main shopping area and great cafes..
5 Star Review - Mar 2022
Arlene treated me like an absolute queen. Central, clean, perfect for a 2 night stay
5 Star Review - Mar 2022
Great central location, friendly & helpful staff. Our room clean & very quiet.
5 Star Review - Feb 2022
Great central location with clean modern rooms.
5 Star Review - Jan 2022
Nice clean and quiet hotel nice and close to everything in Napier.
4 Star Review - Jan 2022
Very convenient - within walking distance of everything. Spotlessly clean, and a helpful pleasant receptionist . Great value, especially as booked direct. Would certainly stay again when in Napier and recommend to others.
5 Star Review - Nov 2021
Lovely hotel, quiet and so close to everything, lovely staff.
5 Star Review - Oct 2021
Stayed 3 nights last week, lovely helpful friendly staff, made to feel very welcome, perfect location, clean hotel, would highly recommend. Thanks for a comfortable stay.
5 Star Review - August 2021
Clean spacious well appointed and a great location. Highly recommend.
5 Star Review - August 2021
Staff very lovely! I have stayed here twice the second time they helped out myself out massively when my car had broken down…. Great location to everywhere you need to be! Highly recommend.
5 Star Review - August 2021
Very comfortable.Lovely receptionist-Yvonne-friendly, caring and helpful. Hygenic. Great service and excellent location to the city.Internal access to Portofino restaurant(great). Delicious dining and gold service.
5 Star Review - July 2021
Clean and warm. Very friendly Would recommend staying here.
5 Star Review - June 2021
Stayed overnight at Expressotel as part of a work trip and I loved it! Check in was a breeze and the lady on the desk was fantastic and very helpful and very friendly. Parking (if you have a car) is beside the hotel and is limited BUT they will pay for parking across the road in the parking building. My room was upstairs but easily accessible by the elevator or by the stairs. The room was small but perfect for my needs. Bed was comfy. Aircon was perfect. Shower was fantastic ? and the town centre was a very short walk away. After hours (from 7PM) to the hotel is a breeze and accessible by the green door to the side but all is explained to you on arrival. I'm coming back here again.
5 Star Review - April 2021
"Excellent All Round Experience"
Great customer service from Bryan, a most comfortable bed!!! Shower was awesome, nice hot water! It was an excellent and easy all round experience staying at The Expressotel!
5 Star Review - March 2021
"Nicely Appointed Room"
In town for work and got a nicely appointed room. Modern bathroom and spotless. On back of hotel so is quiet atm. New aircon and can adjust temp and settings myself. Impressed. Short walk to lots of eateries, shopping and water front. Happy with that for an overnight option...would use for a weekend away. On fab art deco street.
5 Star Review - March 2021
Was very nice, clean and relaxing.
5 Bubble Review - Jan 2021
"Excellent Place"
4 Star Review - Jan 2021
Nice, clean, very central hotel. Mum and I recently stayed for 3 nights and would like to thank the lovely housekeeping staff especially Trina and the receptionist Yvonne for making our stay that much nicer. A friendly 'smile" or a 'little extra service' can make a huge difference. Thank you will come again.
5 Star Review - Jan 2021
Great service!
5 Star Review - Jan 2021
Place was awesome. Handy location. Friendly staff. Great room.
5 Star Review - Dec 2020
Location was excellent and close (easy walking distance) to everything in the city. Found the rooms to be clean, modern and comfortable and our corner room was well positioned for the afternoon sunshine. Great accommodating hosts and the parking suited us perfectly.
5 Star Review - Dec 2020
Great stay, the place was very neat and tidy with great staff
5 Bubble Review - Nov 2020
"Great location and lovely stay"
4 Bubble Review - Sep 2020
"The Spicer Review"
5 Bubble Review - Aug 2020
"Lovely Stay"
Google 5 Star Review - Aug 2020
The staff there are very friendly if your unable to find suitable parking this place will pay for your parking and the car park across the road the rooms very clean my rating for this experience is 10/10
Google 5 Star Review - Jul 2020
The hotel was quiet and beautiful to stay in. Very simple and well set out, very clean. The lady on reception was very helpful and suggested her favorite cafe for breakfast, which was amazing also. All staff that we spoke to were super friendly and just made for a wonderful stay.
Google 5 Star Review - Jun 2020
We had a lovely stay, room was great, great location close to town, easy parking. We want to say a special thanks to the lovely Yvonne at reception for making our weekend away possible.